CASE STUDIES

Case studies from real clients of Impact Outsourcing Solutions.

Case Studies

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Real experiences from real clients.

Impact Outsourcing Solutions and its sister companies, Impacting Leaders, Impact Workforce Technology, and the Sourcing Network, have worked together to help a variety of companies in many different industries overcome their workforce, leadership, and human resources challenges. The results include increased productivity, enhanced employee engagement, and an improved bottom line. Here are a few of our latest case studies.

Core2 program enables client to reduce costs and increase their workers’ quality of life.

When a tele-prospecting call center was experiencing high turnover with their variable workforce, Impact Outsourcing stepped in to help. The results included lower turnover, a more engaged workforce, and a supervisory team that was more in tune with one another and with the needs of their workforce. Read more.

Major manufacturer improved production and employee engagement with Core2.

When a Fortune 100 company struggled with high turnover and low morale, Impact Outsourcing Solutions implemented its Core2 program to help the client enhance retention and the quality of life for its outsourced workforce with stability, benefits, and career pathing options. Read more.

Distribution center with over 600 company-owned retail stores overcomes safety and labor strategy challenges

A distribution center within a well-established, publicly-owned corporation faced significant challenges with its workforce strategy, resulting in high labor costs. Impact helped the company implement solutions that resulted in significant reductions in turnover among the company’s variable and non-variable workforce along with over $700,000 in annual cost avoidance. Read more.

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As a dentist with my own practice, I’m responsible for caring for my patients while also operating a small business. I rely on Impact Outsourcing Solutions to handle all my payroll administration, benefits administration, and HR administration and compliance.

Dr. Phillip Adcock,
Adcock Dentistry

All of the employees at Impact are a pleasure to work with, even when they have to correct our payroll mistakes. They counsel us on difficult terminations and stand by us when needed.

Sheila Dixon, Controller,
Mohamad M. Kassem, M.D.

The Griffin Area Resource Center has been doing business with the staff of Impact Outsourcing Solutions for years, and they have gone above and beyond all expectations. They are always friendly, courteous, patient, and prompt with whatever type problem I may have.

Constance S. Moody & Lisa O. Sassaman,
Griffin Area Resource Center

We were referred to Impact Outsourcing Solutions by our CPA. We were seeking an outsourced payroll solution that would take care of all the headaches and paperwork, and Impact did an excellent job setting up the account and handling all the day to day and necessary paperwork.

Richard Stanton,
Hit Commerce

We chose Impact to grow and improve all aspects of our HR department, and they have succeeded in all aspects. Coastal Logistics Group, Inc would not be where it is today without the professionalism and experience that Impact provides.

Charles Pennington & Chad Barrow,
Coastal Logistics Group, Inc.

Joining the team at Impact Outsourcing Solutions has been one of the best decisions that I have made as a small business owner. I now have more time to focus on what my agency offers while still providing my employees with a source and contact of knowledge and expertise with employment and payroll matters.

Wanda Shaw,
Owner of IBG

I worked with Impact during a vigorous PEO implementation and I must say the Impact team is really great and really have it together and going on. SERIOUSLY! And I do not say that about everyone.

Staci Helsel,
HR & Risk Management Specialist

Impact Outsourcing has provided HR and Payroll services to Expert Computers for more than 5 years. While our employees enjoy the benefits of having the partnership with Impact, I enjoy an overall cost savings and reduction of liabilities.

Drew Taylor,
President of Expert Computers